Shipping Information
Clear rates and delivery estimates for every store in your cart
Each store in a marketplace cart qualifies separately. Items from different stores may ship in separate packages.
Shipping Methods & Rates
| Method | Delivery Time | Cost |
|---|---|---|
| Free | Seller processing time applies | Available when that seller offers free shipping |
| Flat Rate | Seller processing time applies | The seller's saved flat rate is shown before payment |
| Calculated | Carrier transit estimate plus seller processing | A live carrier rate is calculated from the delivery address |
Delivery Times
Processing Time
Processing time depends on the store and product. Check the product page and order updates; handmade, custom, and print-on-demand items may take longer.
Business Days
Delivery windows are estimates, not guarantees. Carrier delays, weekends, holidays, and store processing time can affect arrival.
Peak Seasons
During holidays and sales events, delivery times may be slightly longer due to carrier volume. Order early for time-sensitive occasions.
Where We Currently Ship
Checkout currently supports delivery addresses in the United States. International checkout will be announced only after destination pricing, duties, and seller coverage are supported end to end.
Order Tracking
Tracking appears when the seller adds a supported carrier and tracking number:
- Go to Order History in your account
- Click on the order you want to track
- Your tracking number and carrier will be displayed once the seller ships
- Click the tracking number to view real-time status on the carrier's website
Where email notifications are enabled, the tracking update is also sent to the checkout email.
Common Questions
What if my package is lost?
If tracking appears stalled or the delivery estimate has passed, contact the seller through your order page. Use the order's issue or Buyer Protection option if the shipment remains unresolved.
Can I change my shipping address after ordering?
Message the seller immediately. If the order hasn't shipped yet, they can update the address. Once shipped, address changes are not possible.
Do you ship to P.O. boxes?
P.O. box support depends on the carrier selected by the store. Use a physical address when possible, or confirm with the store before ordering.