Seller Resources

Go to Start Selling, create your account, complete your store profile, then connect Stripe to receive eligible earnings. Add your first product when those steps are complete.

Zero upfront. Standard marketplace listings have no monthly or listing fee. The standard marketplace commission is 8% of product subtotal. Payment processing uses the actual Stripe transaction cost and appears in your seller records.

After delivery, eligible earnings are released to your connected Stripe account once the $25 minimum is reached. Bank timing follows your Stripe payout settings.

Eligible physical products and creative services that comply with our marketplace policies. Review the acceptable-use rules before listing; prohibited and regulated items are not allowed.

Use high-quality photos (at least 4 angles), write detailed descriptions with dimensions and materials, set competitive prices, and choose relevant categories and tags.

Use enough original photos to show the front, back, important details, scale, and condition. Clear coverage helps buyers understand the product before ordering.

Yes. When creating a listing, choose from approved option types such as size, color, material, or style. ITZCULTURE creates the combinations and each variation can have its own stock, SKU, and optional price.

Set stock quantities per variant. Enable low-stock alerts in Settings. Products automatically show 'Out of Stock' when inventory reaches zero.

Sellers fulfill their orders. Use a supported carrier and add valid tracking from the order page so the buyer can follow delivery.

Yes, always. Orders without tracking cannot be defended against chargebacks. Tracking protects you and builds buyer confidence.

If tracking does not show delivery, work with the carrier and the buyer on a refund or replacement. Consider carrier insurance for higher-value shipments.

Yes. Set 1-3 days for ready-to-ship, or up to 2-3 weeks for custom/made-to-order items. Be honest — buyers see your processing time before purchasing.

You must accept returns within 30 days for items that are unused and in original packaging. Custom items are final sale. You can offer more generous policies to attract buyers.

If the item is defective or not as described, you pay. If the buyer changed their mind, they pay. Clear photos and accurate descriptions prevent most returns.

You are notified and asked to provide available evidence such as tracking, product photos, and messages. Stripe determines the outcome and displays any applicable dispute fee in the connected account.

Ship on time, provide tracking, respond to messages within 24 hours, describe products accurately, and photograph items thoroughly. Most disputes come from slow communication.

Use accurate titles and descriptions, complete product details, respond to buyers, fulfill on time, and earn authentic reviews.

Use the promotion options currently available in your seller dashboard. The price and terms are shown before you enable a promotion.

Eligible buyers can leave reviews after delivery. Keep responses factual and professional; never offer compensation for a positive review.

Absolutely. Your store has a unique URL (itzculture.com/store/yourname). Share it on social media, business cards, and anywhere you promote your brand.

The standard marketplace commission is 8% of product subtotal. Payment processing costs are based on the actual Stripe transaction and appear in your statement before payout. Optional services show their terms before you accept them.

Promotions are optional. Any additional fee and duration are displayed in the seller dashboard before purchase.

Stripe provides applicable tax documents when an account meets current reporting requirements. Sellers remain responsible for their own tax obligations.

ITZCULTURE releases eligible funds to your connected Stripe account after delivery. Stripe then follows the payout timing available for that account.